Robert Rios

(407) 314-4661 • rios74@bellsouth.net

Proven IT Professional working with people in and out of a military environment.

SUMMARY OF QUALIFICATIONS

·   Dedicated, hard working individual with the communication skills to work at all levels of the organization.

·   Successful in meeting new technical challenges and finding solutions to meet and exceed the needs of the customer.

COMPUTER SKILLS
Comptia A+, Net+, Security+, Microsoft MCDST,MCXP, MCP, MCTS, MCITP, MCSA, Lucent , Leviton, Molex, 3M fiber optics certified

*Currently holds a Secret Security clearance for government work from 2006 to present

*Familiar with Networking, Desktop Support, Help Desk, Dispatch, Windows 7,                             Server 2008 & 2012, and working with Cisco routers and switches

 *Associate of Science degree in Computer Science/IT

PROFESSIONAL EXPERIENCE

Financial Security Information Systems, Longwood, FL. 11/05- Present

Hired as field network engineer to survey and install all major upgrade roll outs for the National Guard. Completed physical survey of each site followed up by the installation and consolidation of multiple Cisco Routers, Switches, Firewalls, Sniffers, UPS, Servers and CSU/DSUs to all 55 National Guard sites in and out of the United States. Extensive Travel was required during these projects. Worked with 98, XP, Win 7, Win 8, Server 2000,2003, 2008, and 2012. I have installed and upgraded all IPS devices in 75% of all National Guard JFHQ sites 2008-2010.  Installed SIPR tunnel system in all National Guard JFHQ and Alternate sites in 2009-2010. Field Engineer is also responsible for a wide range of physical networking abilities, technical know-how, customer service, dispatches, desktop support, remote trouble-shooting. I was the FSIS “Means Service” Award winner 2008.

Cablecom LLC, Milwaukee WI. 9/02-1/05
Lead Technician Level III. Responsible for client site implementation projects setting up MDF, IDF closets along with all station wiring. I would also be responsible for all supply and administrative paper work for the project. The job would include wiring and or setting up small networks and all desktops. Lead Technician would be responsible for all paper work and testing of system. Also meet with the customer to ensure satisfaction. I also was in charge of all seasonal POS(Point Of Sale) installations.

IWP-Internet World Production, Orlando FL. 8/99-8/02
Project Manager was responsible for consulting and implementing client’s web site needs and objectives. The Project Manager would assess the project with the customer and create timelines to assign to technical personnel. The Project manager would also make design changes if necessary.

CC&N-Communications Cabling and Networking, Pewaukee, WI. 9/97-8/99
Lead Technician Level II. Responsible for client site implementation projects setting up MDF, IDF closets along with all station wiring. I would also be responsible for all supply and administrative paper work for the project. The job would include wiring and or setting up small networks and all desktops. Lead Technician would be responsible for all paper work and testing of systems.